Q. How do purchase my order on the site?
To order your purchase:-
- Click the “Add to cart” button on the products you wish to purchase.
- Click “Continue Shopping” to continue to add other products to the cart or click “Checkout” to proceed with your payment for the products.
- You’ll reach a log-in page where you need to log in to your account using your Username and Password. If you don’t have an account created yet, you need to register an account before you proceed with your payment.
- You’ll need to confirm your shipping address on the “Shipping Address” page and click the “next” button.
- From here, you need to select your shipping methods and click “next” button.
- Next you’ll need to choose your payment method then click the “next” button.
- After the steps before this have been done, You need to reconfirm your billing details and agree to the terms and conditions.
- Click “Confirm Order” to complete the order.
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Log in to your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
Click on “Lost Password?” and fill in the email that was used to register the account in the box. Click Submit. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. What types of car auto parts does your company sell?
We offer a comprehensive range of car auto parts, including but not limited to engine components, brakes, suspension systems, filters, and electrical parts. Our inventory covers various makes and models to cater to diverse automotive needs.
Q. How can I find the right part for my vehicle?
Our user-friendly website features a search function where you can enter your vehicle’s make, model, and year to find the compatible parts. Additionally, our customer support team is ready to assist you in identifying the right components for your specific vehicle.
Q. How do I contact customer support?
You can reach our customer support team through the “Contact Us” section on our website. We’re here to help with any questions, concerns, or assistance you may need regarding our car auto parts. Contact Us
Q. Can I return a product if it doesn’t fit my vehicle?
Absolutely. We understand that fitment can be a concern. Please review our return policy on the website for details on the return process. Our customer service team is also available to assist you with any return-related inquiries.
Q. Can I cancel or modify my order after placing it?
We aim to process orders quickly; however, if you need to cancel or modify your order, please contact our customer support team as soon as possible. Changes may be possible if the order has not yet been shipped.
Q. What do I do if I receive a damaged or defective part?
In the rare event that you receive a damaged or defective part, please contact our customer support immediately. We will guide you through the return process and ensure a prompt replacement or refund, adhering to our quality assurance policies.